1. Introduction
Arvada Excel Printer Solution primarily offers digital and remote support services. However, in cases where physical products such as software CDs, manuals, or accessories are provided, this Shipping Policy outlines the terms related to their delivery.

2. Shipping Methods & Delivery Time

• We use standard courier services for shipping any physical products.

• Orders are processed within 1-2 business days after payment confirmation.

• Estimated delivery times vary based on location:

  • Domestic (USA): 3-7 business days.

  • International: 7-14 business days (subject to customs clearance).

3. Shipping Charges

• Shipping costs are calculated at checkout based on the delivery location and product weight.

• Free shipping may be offered on select products or promotional events.

• International shipments may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.

4. Order Tracking

• Once your order is shipped, a tracking number will be provided via email.

• You can track your shipment through the respective courier service’s website.

5. Undeliverable & Lost Packages

• If an order is returned due to incorrect shipping details provided by the customer, reshipping fees may apply.

• We are not responsible for lost or stolen packages marked as ‘delivered’ by the courier.

• If your package is missing, please contact our support team for assistance.

6. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, notify us within 3 days of delivery with proof (photos of the item and packaging).

• We will arrange for a replacement or refund, as applicable.

7. Contact Information
For any shipping-related inquiries, reach out to us at:
Phone: +1-805-553-6300
Email: support@arvadaexcelprintersolution.com
Address: 1801 W 32ND ST STE C204, Joplin, MO, 64804, USA

By placing an order, you agree to the terms outlined in this Shipping Policy.